Search
Back to homepage

Home > Transport & Streets > Parking > Parking contraventions captured via CCTV - PCN Appeal Process

Parking contraventions captured via CCTV - PCN Appeal Process

On receipt of a Penalty Charge Notice (PCN) your next steps are as follows:

  • Pay the PCN at the discounted rate within 21 days; or
  • Pay the PCN at the full rate within 28 days; or
  • Dispute the issuing of your PCN by making a formal representation in writing to the Council.  Your PCN will be accompanied by the form which you need to use to make a formal representation.  Please be advised that the representation procedure for parking contraventions captured by CCTV cameras differs to the representation procedure for parking contraventions not captured by CCTV (i.e. placed on your vehicle by a CEO ), as an informal challenge cannot be made.    
  • If you do nothing, a Charge Certificate will be sent to you and the penalty notice charge will increase by 50%.

Please be aware that you cannot pay your PCN and then make a formal representation.  If you pay the PCN, then you are accepting that you committed the contravention.  The case will then be closed and we will not accept any challenges made against the issuing of the PCN.

Formal representation process

A formal representation must be submitted in writing within 28 days of receiving your PCN and can only be made on the following grounds:

  • The alleged contravention did not occur
  • I was not the owner of the vehicle at the time of the contravention
  • The vehicle had been taken without my consent
  • We are a vehicle hire firm and have supplied details of the hirer
  • The Penalty Charge exceeds the applicable amount
  • Procedural impropriety
  • Invalidity of the Traffic Order
  • The Penalty Charge has already been paid
  • There are compelling reasons why the PCN should be cancelled and any monies paid be refunded

You can make your representations on the form accompanying your PCN.  Please state your case clearly and simply.  If you have evidence to support your claims attach these the the form.

What happens next?

After we have considered your formal representation we will write to you with our decision: 

  • If we accept your formal representation we will cancel the PCN and you will receive a letter informing you of this
  • If the Council decides that the PCN should not be cancelled, you will be sent a letter explaining why. This is called a Notice of Rejection of Representations.  You will have a further 28 days to either pay the charge or appeal to the parking adjudicator
  • Should you fail to pay or appeal to the parking adjudicator, then a charge certificate will be issued, increasing the fine by 50%. You have 14 days in which to pay this.   There is no further right to appeal at this stage
  • If payment is still not made, the unpaid charge certificate is registered as a debt at the Traffic Enforcement Centre (TEC) (Northampton County Court) and a sum to cover Court costs is added at this stage. An Order for Recovery will be posted as notification. If the debt is not paid or a witness statement made within 21 days, Redbridge Council may apply to the court for a Warrant of Execution, which authorises recovery of the unpaid amount using bailiffs which will result in the additional costs of bailiff fees.